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VITAFORCE® WEBSITE TERMS AND CONDITIONS

    1. Introduction
      1. These Terms of Use shall govern Your/ the User’s use of the Website.
      2. By using the Website, You, the User accept these terms and conditions in full; accordingly, if you disagree with the terms of Use or any part of thereof, You must not use the website.
      3. If You register with the Website, submit any material to the Website or use any of the Ascendis website services, we will ask you to expressly agree to these Terms of Use.
      4. You must be at least 18 years of age to use the Website; by using the Website or agreeing to the Terms of Use, You warrant and represent to us that You are at least 18 years of age.
      5. The Website uses cookies; by using the Website or agreeing to the terms of Use, You consent to Ascendis using cookies in accordance with the terms of the Ascendis privacy and cookies policies.
    2. Copyright notice and website Intellectual Property
      1. All material, whether written and/ or of pictorial content housed on the Website including software and content, images, text, animation, photos, video, graphics, music, sound and voice is the intellectual property of Ascendis and / or where applicable its licensors.
      2. Further and to the extent that Ascendis does not own specific content, or such content falls within the public domain, Ascendis may hold copyright in the selection, coordination, arrangement and enhancement of such information on the Website.
      3. Ascendis owns and/or controls all the copyright and other intellectual property rights in respect of such material, which rights are strictly reserved, You acknowledging that no rights and/or licence to Ascendis’ intellectual property or the intellectual property of third parties have been granted to you, save where otherwise expressly indicated in writing.
      4. Following the above, and without limitation on the prohibitions placed on the You, You expressly agree not to:
        1. Commercially exploit, reproduce, distribute, transmit, display, publish or broadcast any material housed on the Website (content)without the prior written approval of Ascendis or in the case of third party content, the owner of that content;
        2. Claim or convey ownership of any of the Website content either in its entirety or otherwise;
        3. Copy and / or modify the Website content for the purposes of reposting to other websites or altering the Website;
        4. Alter or remove any trademark, copyright or other notice from the Website;
        5. Frame the Website or any part of the Website.
      5. You hereby agree that the putative justification of “fair use” shall not provide You with grounds upon which to copy the Website content.
      6. If You breach any provisions of this clause 2, then You hereby agree to pay to Ascendis, upon the presentation of a relevant demand and / or invoice and in relation to each individual transgression, a liquidated penalty of R25 000 (Twenty Five Thousand Rand).
    3. Unsolicited Commercial Communications
You agree not to collect or use any personal information listed on the Website, including that pertaining to Ascendis, its Users, contributors, members, clients and/or executives or advisors and specifically for the purposes of transmitting and/or in any manner facilitating the transmission of unsolicited commercial communications.
  1. Subscription to the Website and Ascendis marketing activities
    1. Subscription to the Website and/or any newsletters is on a voluntary basis, and by subscribing to these materials and subscriptions as a customer, You specifically give Ascendis permission to process your personal information for such purposes and consent to receiving Ascendis related marketing material, which consent is effective immediately and shall endure until You revoke your consent.
    2. For your convenience all Ascendis communications shall contain an unsubscribe link, and by following the unsubscribe link and related process, you are deemed to be revoking your consent.
    3. Please note that it is Your obligation to provide Ascendis with any changes to Your details should they change, which changes may be directed to [email protected].
  2. Licence to use website
    1. Notwithstanding ownership of the Website Content by Ascendis and or its licensees, Ascensis hereby expressly gives You the User, the right to:
      • view pages from the Website in a web browser;
      • download pages from the Website for caching in a web browser;
      • print pages from the Website;
      • use the Website services by means of a web browser,

      but subject always to the provisions of these Terms of Use.

    2. Except as expressly permitted by Section 5.1 or the other provisions of these terms of Use, you must not download any material from the Website or save any such material to your computer.
    3. You may only use the Website for your own personal and business purposes, and you must not use the Website for any other purposes.
    4. Except as expressly permitted by these Terms of Use, you must not edit or otherwise modify any material on the Website.
    5. Unless you own or control the relevant rights in the material, you must not:
      • republish material from the Website (including republication on another website);
      • sell, rent or sub-license material from the Website;
      • show any material from the Website in public;
      • exploit material from the Website for a commercial purpose; or
      • redistribute material from the Website.
    6. Notwithstanding Section 5.5, you may redistribute our newsletter in print and electronic form to any person.
    7. Ascendis reserves the right to restrict access to areas of the Website, or indeed the whole Website, at our discretion; and in such circumstances you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the Website.
  3. Acceptable use
    1. You must not:
      1. use the Website in any way or take any action that causes, or may cause, damage to the Website or impairment of the performance, availability or accessibility of the Website;
      2. use the Website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
      3. use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
      4. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the Website without the express written consent of Ascendis;
      5. access or otherwise interact with the Website using any robot, spider or other automated means, except for the purpose of search engine indexing;
      6. violate the directives set out in the robots.txt file for our website; or
      7. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
    2. You must not use data collected from the Website to contact individuals, companies or other persons or entities.
    3. You must ensure that all the information you supply to Ascendis through the Website, or in relation to the Website, is true, accurate, current, complete and non-misleading.
  4. Registration and accounts
    1. To be eligible for an account on the Website under you must be resident or situated in country.
    2. You may register for an account with the Website by completing and submitting the account registration form, and clicking on the verification link in the email that the Website will send to you.
    3. You must not allow any other person to use your account to access the Website.
    4. You must notify us in writing immediately if you become aware of any unauthorised use of Your account.
    5. You must not use any other person’s account to access the Website, unless you have that person’s express permission to do so.
  5. User login details
    1. If you register for an account with the Website, [we will provide you with] OR [you will be asked to choose] [a user ID and password].
    2. Your user ID must not be liable to mislead and you must not use your account or user ID for or in connection with the impersonation of any person.
    3. You must keep your password confidential.
    4. You must notify us in writing immediately if you become aware of any disclosure of your password.
    5. You are responsible for any activity on the Website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
  6. Cancellation and suspension of account
    1. Ascendis in its sole discretion may:
      • suspend your account;
      • cancel your account; and/or
      • edit your account details,

      at any time without notice or explanation.

    2. You may cancel your account on the Website using your account control panel on the Website.
  7. Your content: licence
    1. In these terms of Use, “Your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that You submit to us or our website for storage or publication on, processing by, or transmission via, our website.
    2. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute Your content in any existing or future media OR reproduce, store and publish Your content on and in relation to the Website and any successor Website OR reproduce, store and, with Your specific consent, publish Your content on and in relation to the Website.
    3. You grant to us the right to sub-license the rights licensed under Section 10.2.
    4. You grant to us the right to bring an action for infringement of the rights licensed under Section 10.2.
    5. You hereby waive all Your moral rights in your content to the maximum extent permitted by applicable law; and You warrant and represent that all other moral rights in Your content have been waived to the maximum extent permitted by applicable law.
    6. You may edit your content to the extent permitted using the editing functionality made available on the Website.
    7. Without prejudice to our other rights under these terms and conditions, if You breach any provision of these terms and conditions in any way, or if we reasonably suspect that You have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of Your content.
  8. Your content: rules
    1. You warrant and represent that Your content will comply with these Terms of Use.
    2. Your content, and the use of Your content by us in accordance with these Terms of Use, must not:
      1. be libellous or maliciously false;
      2. be obscene or indecent;
      3. infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
      4. infringe any right of confidence, right of privacy or right under data protection legislation;
      5. constitute negligent advice or contain any negligent statement;
      6. constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
      7. be in contempt of any court, or in breach of any court order;
      8. be in breach of racial or religious hatred or discrimination legislation;
      9. be blasphemous;
      10. be in breach of official secrets legislation;
      11. be in breach of any contractual obligation owed to any person;
      12. depict violence in an explicit, graphic or gratuitous manner;
      13. be pornographic[, lewd, suggestive or sexually explicit;
      14. be untrue, false, inaccurate or misleading;
      15. consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
      16. constitute spam;
      17. be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
      18. cause annoyance, inconvenience or needless anxiety to any person; or be

      and You indemnify Ascendis against any and all claims which may be brought against Ascendis or its directors or employees in this regard.

  9. Disclaimers and Limited warranties
    1. The advice contained herein is for informational purposes only. It is not intended as a substitute for advice from Your doctor or other healthcare professional. You acknowledge that You should consult with a healthcare professional before starting any diet, exercise or supplementation program, and before commencing any medication, or if You have, or suspect that You might have a health problem. You also acknowledge that you should not stop taking any medication without first consulting Your doctor.
    2. This Website and all information, content, materials, products and services included on or otherwise made available to You through this website are provided by Ascendis on an “as is” and “as available” basis, unless otherwise specified in writing.
    3. Ascendis makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, products or services included on or otherwise made available to You through this website, unless otherwise specified in writing.
    4. You expressly agree that Your use of this website is at Your sole risk. To the full extent permissible by applicable law, Ascendis disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose not expressly mentioned herein.
    5. Whilst Ascendis takes all reasonable measures to ensure that the Website is free from computer viruses and the like, it cannot, and does not warrant that the Website, information, content, materials, products or services included on or otherwise made available to you through the Website; their servers; or electronic communications sent from Ascendis are free of viruses or other harmful components.
    6. You are aware that in the relevant circumstances, the views and opinions expressed in articles contained on the Website are those of the author and do not necessarily reflect the views of the employees, management, shareholders and/or directors of Ascendis or their subsidiaries.
    7. You acknowledge that the adverts / media archives are intended to be used solely for reference, educational, research and/or non-commercial purposes and are not intended to reflect current advertising. Therefore all content within such archives (including any special offers) should not be construed as being up to date, accurate and/or current. The Website and any orders placed using this website are subject to the above disclaimer and the stated Terms of Use.
    8. We do not warrant or represent:
      1. the completeness or accuracy of the information published on the Website;
      2. that the material on the Website is up to date; or
      3. that the Website or any service on the Website will remain available.
    9. We reserve the right to discontinue or alter any or all of the Website services, and to stop publishing the Website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these Terms of Use, You will not be entitled to any compensation or other payment upon the discontinuance or alteration of any of the Website services, or if we stop publishing the Website.
  10. Limitations and exclusions of liability
    1. You understand, acknowledge and agree that Your usage of the Website and reliance on the Website content is at your discretion and risk.
    2. Ascendis, in its discretion, reserves its right at any time to change the Website or discontinue any aspect or feature thereof, including but not limited to: content, context, hours of availability and equipment or permission needed for access or use of the Website. Ascendis shall attempt to maintain the availability and accessibility of the Website, however it takes no responsibilities for the Website’s possible temporary unavailability or inaccessibility for reasons beyond its control.
    3. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these Terms of Use, the Website and the use of the Website.
    4. You acknowledge that Ascendis will not be liable for any damages of any kind arising from Your use of the Website or from any information, content, materials, products (including software) or services included on or otherwise made available to You through the Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
    5. We will not be liable to You in respect of any loss or corruption of any data, database or software.
    6. You agree to indemnify and hold Ascendis, its officers, directors, members, employees, agents, licensors and suppliers harmless from and against any claims, damages, actions, losses, and liabilities including and without limitation: loss of profits, direct, indirect, incidental, special consequential or punitive damages and any reasonable legal and / or accounting fees, resulting from (i) the access to, use of or browsing of the Website, (ii) downloading of any materials, data, text, images, video or audio from the Website, and / or (iii) viruses, bugs, software / program malfunctions, errors, failures, delays in computer or payment transmissions or network connections.
  11. Breaches of these terms and conditions
    1. Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, or if we reasonably suspect that you have breached these Terms of Use in any way, we may:
      1. send You one or more formal warnings;
      2. temporarily suspend Your access to our website;
      3. permanently prohibit You from accessing our website;
      4. block computers using Your IP address from accessing the Website;
      5. contact any or all of Your internet service providers and request that they block Your access to the Website;
      6. commence legal action against You, whether for breach of contract or otherwise; and/or
      7. suspend or delete Your account on the Website.
    2. Where we suspend or prohibit or block Your access to the Website or a part of the Website, You must not take any action to circumvent such suspension or prohibition or blocking(including without limitation creating and/or using a different account).
  12. Breaches of these terms and conditions
    1. We may revise these Terms of Use from time to time.
    2. The revised terms and conditions shall apply to the use of the Website from the date of publication of the revised terms and conditions on the Website, and You hereby waive any right You may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
  13. Third Party Website Links
    Ascendis may include or provide links to third party websites on the Internet. Such websites may provide opinions, recommendations, or other information from various individuals, sponsors, organisations or companies. In providing such links Ascendis does not necessarily interrogate the content of such information nor endorse, guarantee, warrant, or recommend the accuracy and/or legality of such information, alternatively subscribe to any such opinions or recommendations, and therefore cannot be held accountable for any such content.
  14. Ascendis Website Links
    The Website may also contain links to other websites which are owned and run by Ascendis and / associated entities, and contain, for instance, further information on the offering of goods and services related to Ascendis. These links are provided for Your convenience and for the purpose of providing additional information. Your use of any linked websites is governed by the usage terms applicable to those specific websites, and is therefore not governed by the Terms of Use of this Website.
  15. Linking Agreement
    You may not create a link to this Website from another website without Ascendis’ prior consent in writing in the form of a “Linking Agreement”, in which case the terms of your linking to the Website shall be governed by the terms of the said “Linking Agreement” with Ascendis. Should any person(s) breach this Clause then such person / persons hereby agree(s) to pay to Ascendis, upon the presentation of a relevant demand and / or invoice and in relation to each individual transgression, a liquidated penalty of R25 000 (Twenty Five Thousand Rand).
  16. Severability
    These Terms of Use shall apply to the fullest extent permissible by law. If any provision of these Terms is unlawful, void or unenforceable, that provision shall be deemed severable from the remaining provisions of the Terms of Use and shall not affect the validity and enforceability of the remaining provisions.
  17. Applicable Law, Jurisdiction and Arbitration:
    These Terms of Use shall be governed by and be interpreted in accordance with the laws of the Republic of South Africa.
  18. Amicable Resolution of Disputes:
    1. In instances where you have any grievance or complaint against Ascendis and / or any associated entity, which grievance / complaint emanates from the use of or access to the Website, You hereby agree that You shall, prior to lodging such grievance / complaint within any formal dispute resolution structure contemplated herein, sincerely attempt to resolve such grievance / complaint with Ascendis (or any associated entity, as the case may be) amicably and informally.
    2. Pursuant to the above, You agree that in the event of a dispute or alleged breach of the terms hereof, you will work together with Ascendis in good faith to attempt to resolve the matter internally amicably by:
      1. submitting a written complaint submission to [email protected] within a period of 30 (thirty) calendar days of the cause of the grievance / complaint having taken place;
      2. Ascendis shall have 30 (thirty) calendar days within which to respond to such complaint, following which the parties shall endeavour resolve the grievance / complaint to the greatest extent that may be possible within a subsequent period of 30 (thirty) days;
      3. Ascendis shall have 30 (thirty) calendar days within which to respond to such elevated complaint, following which the parties shall endeavour to resolve the grievance / complaint to the greatest extent that may be possible within a subsequent period of 30 (thirty) days; You acknowledge that should you not follow the aforementioned procedure, then You agree that You shall not be able to validly institute any formal dispute resolution mechanisms in respect of the relevant grievance / complaint, and that this provision shall serve as a valid defence to any claim so launched.
    3. You agree that any dispute regarding this Agreement that cannot be resolved amicably, shall, be referred to confidential and private arbitration in terms of the rules of the Arbitration Foundation of South Africa, which arbitration shall be conducted in English and in Johannesburg.
    4. The costs of any dispute, in relation to these Terms of Use, shall be borne by the unsuccessful party to any litigation or arbitration proceedings, on an attorney and own client scale.
  19. Assignment
    1. You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these Terms of Use
    2. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms of Use.
  20. Severability
    1. If a provision of these Terms of Use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
    2. If any unlawful and/or unenforceable provision of these Terms of Use would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  21. Third party rights
    1. A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
    2. The exercise of the parties’ rights under a contract under these Terms of Use is not subject to the consent of any third party.
  22. Entire agreement
    These Terms of Use, together with our privacy and cookies policy, shall constitute the entire agreement between You and us in relation to your use of the Website and shall supersede all previous agreements between you and us in relation to your use of the Website.
  23. Statutory and regulatory disclosures
    1. We are the registered owner of VITAFORCE® © 2017 a brand belonging to Ascendis Consumer Brands (Pty) Ltd.
    2. This website is owned and operated by Ascendis Consumer Brands (Pty) Limited.
    3. We are registered in South Africa under registration number [number], and our registered office and principal place of business is at
      31 Georgian Crescent East
      Bryanston
      Johannesburg
      Gauteng
      South Africa
    4. You can contact us:
      Postal Address: Post Net Suite #252, Private Bag X21
      Tel: +27 11 036 9600
      Alt Tel: +27 11 036 9602
      Fax: +27 86 510 8865
      Customer care: 011 036 9420
      www.vitaforce.co.za
  24. ASCENDIS INFORMATION AND WEBSITE COMPLIANCE
    The following table contains further information on Ascendis and VITAFORCE® and represents the information that must be provided by Ascendis to you in compliance with Section 43 of the South African Electronic Communications and Transactions Act. I shall regularly check this section of the Website Legal Notice for any amendments or updates.
    Enquiries: [email protected]
    The full name of Ascendis:Ascendis Consumer Brands (Pty) Ltd, a private company registered and incorporated in terms of the Companies Act (71 of 2008) of South Africa.
    Ascendis’s physical address (domicile) and telephone number:
    31 Georgian Crescent East, Bryanston
    Johannesburg
    Gauteng
    011 036 9600
    VITAFORCE®’s Website address and e-mail contact address:
    http:// www.vitaforce.co.za
    www.vitaforce.co.za
    www.vitaforce.co.za
    The registration number of Ascendis:2013/195936/07
    The place of registration:South Africa
    The names of Ascendis’s Directors:Thomas Thompson, Kieron Futter
    The physical address where Ascendis will receive legal service of documents:
    31 Georgian Crescent East, Bryanston
    Johannesburg
    Gauteng
    Alternative Dispute Resolution Code:See clause 2.6.
ASCENDIS WEBSITE PRIVACY POLICY
The following provisions contain important information regarding Ascendis’ Privacy Policy and include the various consents and permissions provided by you to Ascendis in respect of use of your Personal Information.
This section of the Website Legal Notice was last revised on 01 September 2018.
You are hereby advised to regularly check this section of the Website Legal Notice for any amendments or updates.
Enquiries: [email protected]
Privacy and Personal Information:
Ascendis endeavours to comply with all laws and regulations providing for privacy including, but not limited to, the Constitution of the Republic of South Africa, Act 108 of 1996 and the Protection of Personal Information Act 4 of 2013 (“POPIA”).
For the purpose of this Privacy Policy, Personal Information will mean all types of personal information belonging You the User, as defined under the Protection of Personal Information Act 4 of 2013 (“POPIA”).
In accordance with the abovementioned laws, Ascendis
  • will ensure that all personal information is lawfully processed; and
  • will ensure the quality, accuracy and confidentiality of all and any personal information in its possession, including Yours the User.
In addition thereto Ascendis will use its best endeavours via the employment of appropriate and reasonable technical and organisational steps to prevent unauthorised access to, or disclosure of Your personal information. However, Ascendis does not guarantee that Your personal information shall be 100% secure and the onus is on You to update Your information with Ascendis as and when there are any changes.
Information Collection and Use:
Personal Information is automatically collected in relation to Your visit to the Website, such information includes but is not limited to: Your browser type and version, as well as Your operating system.
In addition thereto, the Website does use different types of cookies, such as: cookies which provide web analytics services, and other types of cookies.
The Ascendis hosting agents and/or service providers may collect Your IP addresses for the purposes of system administration and to audit the use of the Website.
Ascendis does not ordinarily link IP addresses to personal information, which means that Your session may remain anonymous.
However, Ascendis cannot guarantee that this will always be the case, as it may be necessary to identify a particular User when it is necessary to enforce compliance with the Website Terms or to protect Ascendis’ Website, its Users or other interests
This information may be used to:
  • make Your visit to the Website and/or Your use of the goods more efficient; provide You with the requested goods;
  • enable efficient use of the Website;
  • process transactions concluded by You;
  • process electronic communications and transactions;
  • to administer a competition, promotion or survey or similar interactive activity; or
  • to provide You with newsletters or other periodic emails and/or promotional materials.
In turn You, the User, acknowledge that Ascendis and/or its authorised technology agents collect certain Personal Information from You the User, in connection with Your use of the Website and/or the goods provided to you by Ascendis and by accessing and using the Website give Ascendis permission to collect the aforementioned information.
To the extent that You voluntarily post personal information, for example in relation to any medical condition that You may have or medication that you may be on, in response to anything posted on the Website, You acknowledge and accept that such information may be publicly available, and as such You shall not hold Ascendis and/ or any person or entity involved in the management of this website accountable for the disclosure, recordable and/ or placement of such information.
Subscription to Mailing List or Other Publications:
In the event that You subscribe to the Ascendis Mailing List or Health Info Updates and to receive further information, such as marketing and promotional material, from Ascendis, then Your Personal Information will be processed by Ascendis in Your capacity as an Ascendis Customer. This information shall include, but is not limited to Your email address. Ascendis will use your Personal Information to track whether You have read the material supplied to You by Ascendis and/or whether You have clicked on any of the links so provided. All Ascendis communications shall contain an unsubscribe link and by following the unsubscribe process, You shall be removed from the relevant mailing list and Ascendis shall no longer send You the subscription content or contact you.
Account Sign Up for Goods:
Should You provide Ascendis with Your personal information in connection with any of the Ascendis goods and services, You acknowledge that Ascendis shall have the right to retain Your Personal Information as requested. This Information shall include, but is not limited to, Your: name, email address, telephone number, company name, Physical Address, VAT Number, and financial details and that as a customer of Ascendis, You will receive for the term of Your Account with Ascendis, relevant Ascendis electronic communications in relation to the Ascendis goods and services.
Disclosure and retention of Personal Information:
Ascendis will from time to time have to disclose Your Personal Information to third parties in including under the following circumstances:
  • to comply with the law or with legal process;
  • to protect and defend Ascendis’ rights, equipment, facilities, and other property;
  • to protect Ascendis against misuse or unauthorised use of the Website and/or goods; and/ or
  • to protect You, other customers or Website Users or third parties.
Ascendis will retain Your personal information
  • for as long as it requires the personal information for;
  • for retention periods as required in terms of law;
  • for operational purposes;
  • for production as evidence by Ascendis in legal proceedings;
  • for aggregate, statistical and reporting purposes.
Operators:
From time to time, Ascendis may appoint certain agents, third parties and/or service providers which operate in and outside the borders of the Republic of South Africa, alternatively the country in which You reside and/or operate from. In these circumstances Ascendis will be required to transmit Your Personal Information outside South Africa, alternatively outside the country in which You reside and/or operate from. The purpose of the trans-border flow of your Personal Information may include, but is not limited to: data hosting, data-security and storage.
You expressly consent to the trans-border flow of your Personal Information.
Safeguards and Data Breach:
Ascendis will take all reasonable measures in order to ensure Your Personal Information is appropriately safeguarded; these precautions include, but are not limited to: the use of a sufficiently secure server and providing suitably secure payment mechanisms.
Ascendis will not sell, exchange or transfer Your Personal Information to any third party not required in the provision of the Ascendis goods unless you have consented thereto.
Where there are reasonable grounds to believe that Your personal information has been accessed or acquired by any unauthorised person, Ascendis will notify You and the Information Regulator which is appointed in terms of POPIA of such breach, subject however, that Ascendis may delay notifying You of the unauthorised access or acquisition of your personal information if a public body responsible for detection, prevention or investigation of offences or the Information Regulator informs Ascendis that notifying You will impede a criminal investigation.
When Ascendis notifies You of the compromise to the security of Your personal information Ascendis will provide You with sufficient information to allow You to take protective measures against the potential consequences of the compromise.
Your rights:
You have the right to correct your Personal Information as well as to revoke Your consent to the processing of your Personal Information by Ascendis. You do however understand that Ascendis requires Your Personal Information to process Your order and deliver the Ascendis goods, and that should You decide to revoke your consent, Ascendis may not be able to provide You with such goods.
If You
  • no longer want Ascendis to process Your personal information,
  • would like Ascendis to remove and/or delete Your Personal Information entirely,
please notify Ascendis via email at [email protected].
Complaints:
You have the right to submit a complaint to the Information Regulator regarding an alleged interference with the protection of personal information processed in accordance with these Terms of Use and notices.
Consent to process personal information:
By accessing the Website and / or as a result of You providing Ascendis with Your Personal Information, You give Ascendis the required consent to process Your Personal Information.